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Privacy Statement Privacy Statement

In this Privacy Statement we will explain how QualityLamps uses your personal details when you order our products. If you ever have any questions, comments, etc. feel free to contact us.

Which personal details do we collect?

QualityLamps is an internet shop. To be able to ship your order we need some details from you. These details include name, address, phone and e-mail details. We use these details to process your order and inform you about it.

How do we use your personal details?

QualityLamps uses your details to:

  • Deliver the ordered products,
  • Make an invoice,
  • Communicate with you about your order,
  • Send promotional e-mails (optional)

How do you change your personal details?

We at QualityLamps believe ordering products from an internet shop should be as easy as possible. Therefore during the order process an account is automatically created for you. After the account has been created a password will be e-mailed to your e-mail address. With that password you can login on our website and view your personal details.

Online payment security

After you have added products to your cart and you continue with your purchase our website will go into secure mode and all details will be protected via a 128 bit SSL encryption. You can verify this secure mode via your web browser (a lock will appear somewhere on your browser screen, its location depending on which browser you use (Internet Explorer, FireFox, Safari, Google Chrome)). Read on...

E-mails of QualityLamps

After placing your order at QualityLamps you will receive a confirmation e-mail of your order. When your order has been carefully picked and packed in our warehouse and is ready for dispatch you will receive another e-mail with the shipping details of your order including a tracking number of the shipment. In addition, we will e-mail you when questions and / or comments arise regarding the process of your order. Next to those standard e-mails you can subscribe to our e-mail newsletter. If you do so we will reserve the right to occasionally send you an e-mail with product related information. Your e-mail address will never be shared and / or sold to third parties.

Use of cookies

As is the case for most e-commerce websites, we use cookies to customize your visit to our website and match the use to your preferences. QualityLamps does not require that you accept cookies, but if you refuse the use of cookies you may experience some discomfort in using features, such as the process of product purchase. It is possible to set your browser to notify you when cookies are being sent, so you can refuse or accept the cookie.

If you have any remaining questions please contact us.

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